bq77's Privacy Policy
Your personal information is our top priority. This policy explains in detail how bq77 collects, uses, and protects your information.
Introduction and Scope
Scope of This Policy
This privacy policy applies to bq77's website (bq77.cam) and all services operated under it. By registering on our platform or using our services, you are considered to have agreed to the terms described in this policy.
This policy is drawn up in line with Bangladesh's applicable data protection laws and international best practices. We may update this policy from time to time; after each change, the "Last Updated" date on this page will be revised.
You must be at least 21 years of age. We do not knowingly collect information from anyone under 21.
What Types of Information Are Collected
Registration and Account Information
When you create an account on bq77, we collect the following information:
- Full name, date of birth, and gender
- Email address and password (in encrypted form)
- Mobile number (for OTP verification)
- Residential address (if verification is required)
- National ID card or passport details (for KYC verification)
Financial and Transaction Information
We collect payment-related information to facilitate deposits and withdrawals. This includes:
- bKash, Nagad, Rocket, or Upay account numbers
- Bank account details (for bank transfers)
- Transaction history, amounts, and timestamps
- Visa or Mastercard details (if applicable)
All financial information is protected by SSL encryption. We never store full card numbers or PINs.
Technical and Usage Information
The following information may be collected automatically while you use our platform:
- IP address and device information (browser, operating system)
- Login time and session information
- Gaming activity and betting history
- Cookies and browsing behavior
- Location of the device used (only for geo-restriction verification)
How Information Is Used
Purposes of Using Information
bq77 uses the information collected for the following legitimate purposes:
- Account management: To handle registration, identity verification, and account security.
- Service delivery: To carry out gaming, betting, deposits, and withdrawals.
- Fraud prevention: To detect and prevent suspicious activity.
- Legal compliance: To comply with applicable laws and regulations.
- Customer support: To resolve your issues and provide assistance.
- Improvement and analysis: To enhance the platform experience.
- Relevant communications: To send bonuses, promotional offers, and important notices (subject to your consent).
Responsible Gaming Monitoring
We may analyze your gaming activity to identify potentially problematic behavior. This is part of our responsible gaming policy. The purpose of this analysis is solely to protect and support you — not to take any punitive action.
Information Disclosure and Third Parties
Sharing Information with Third Parties
bq77 does not sell or rent your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment processors: With bKash, Nagad, Rocket, Upay, and banking partners to complete transactions.
- Game providers: With providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, JILI, PG Soft, Microgaming, and NetEnt for managing gaming services — only the minimum necessary information.
- Legal authorities: With relevant authorities pursuant to a court order or legal claim.
- Fraud prevention services: With verified third parties to ensure platform security.
Beyond the cases above, we do not provide your information to any third party without your permission.
Third-Party Links and External Sites
If our platform contains links to external websites, those sites have their own privacy policies. We are not responsible for the data collection or management practices of third-party websites.
Cookies and Tracking Technologies
About the Use of Cookies
The bq77 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.
We use the following types of cookies:
- Essential cookies: To maintain login sessions and ensure security — these cannot be disabled.
- Functional cookies: To remember your preferences and language settings.
- Analytics cookies: To understand site performance and user behavior — these can be disabled from your browser settings.
You can delete or disable cookies from your browser settings, but this may limit some features of the platform.
Data Retention and Security
Data Retention Period
We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations, resolve disputes, and prevent fraud.
Data Security Measures
bq77 follows industry-standard technologies and practices to protect your information:
- SSL/TLS encryption: All communication between the website and servers is encrypted.
- Password hashing: Your password is never stored in plain text.
- Two-factor authentication (2FA): An additional layer of security for your account.
- Regular security audits: Routine audits to identify potential vulnerabilities.
- Access controls: Only authorized personnel can access sensitive information.
- Fair play assurance: Gaming outcomes are determined in a verifiable and transparent manner.
While we strive to ensure the highest level of security, no internet technology is 100% secure. Please keep your account password private and strong.
Your Rights and Choices
Your Rights Regarding Your Information
You have the following rights on the bq77 platform:
- Right of access: The right to know what information we hold about you.
- Right to rectification: The right to correct inaccurate or incomplete information.
- Right to erasure: The right to request deletion of your information in certain circumstances.
- Right to object to processing: The right to object to the processing of your information in certain cases.
- Data portability: The right to receive a copy of your information.
- Withdrawal from promotional communications: The right to unsubscribe from marketing emails at any time.
To exercise these rights, please contact our customer support. Due to legal obligations, it may not be possible to fully delete some information.
Account Closure and Data Deletion
If you wish to close your bq77 account, please contact our support team via live chat or email. After the account is closed, we will delete your active data, though certain transaction information may be retained as required by law.
Additional Important Matters
Protection of Minors
bq77 strictly enforces the 21+ age limit. We do not knowingly collect, store, or process information from anyone under 21. If we become aware that we hold information belonging to a minor, it will be deleted immediately and the associated account will be closed.
If parents believe their child is using our platform, please contact us immediately.
Policy Changes and Notifications
bq77 reserves the right to change this privacy policy at any time. If a significant change is made, we will:
- Update the "Last Updated" date on this page.
- Send a notification to your registered email address.
- Display a notification on the platform at login.
Continued use of our platform after changes have been made will be considered your acceptance of the updated policy.
International Data Transfers
Our servers and some service partners may be located outside Bangladesh. In such cases, your information may be transferred internationally. We ensure, however, that such transfers meet international data protection standards and that adequate protection of your information is maintained.
Contact Us
Privacy Complaints and Inquiries
If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our data protection team will review your matter as quickly as possible.
We are committed to responding to all privacy-related requests. Relevant action will be taken after your identity has been verified.
Related Policies
Read the pages below to learn about our other important policies:
- Terms and Conditions — Complete terms for using the platform.
- Responsible Gaming — Support for building safe and healthy gaming habits.
- About Us — An introduction to the bq77 platform and its goals.
- FAQ — Answers to common questions.